1. What is the projected Compound Annual Growth Rate (CAGR) of the U.S. White Glove Services Market?
The projected CAGR is approximately 12.7%.
U.S. White Glove Services MarketU.S. White Glove Services Market 2025-2033 Overview: Trends, Competitor Dynamics, and Opportunities
U.S. White Glove Services Market by Type (Traditional, Non-Traditional), by Application (Electronics Appliances, Furniture, Sports Equipment, Others), by U.S. Forecast 2025-2033
Base Year: 2024
150 Pages
U.S. White Glove Services Market 2025-2033 Overview: Trends, Competitor Dynamics, and Opportunities
U.S. White Glove Services Market 2025-2033 Overview: Trends, Competitor Dynamics, and Opportunities
Key Insights
The U.S. White Glove Services Market size was valued at USD 7.84 USD Billion in 2023 and is projected to reach USD 18.10 USD Billion by 2032, exhibiting a CAGR of 12.7 % during the forecast period. White Glove Services in the U. S. is a delivery service and transportation solution that is offered at an additional cost and they are higher than regular package delivery or moving services. These services include very careful moving, positioning or fixing of expensive, delicate, or intricate articles. White glove services can encompass a broad range of services including home delivery, technical installation, and product installation services. Some of the stand-out services the company offers are delivery on a particular date, the ability to track delivery and trained staff handling the consignment. White glove services are commonly applied in industries like furniture, electronics, healthcare, and art. The benefits of using white glove services are substantial: they guarantee that products are delivered safely and without damage, minimize cases of damaged or lost goods and increase the level of satisfaction among the customers due to a low-stress and inconveniences throughout the buying process.
U.S. White Glove Services Trends
- Growing e-commerce sales: E-commerce sales are on the rise, which is driving demand for white glove services, such as home delivery and assembly.
- Rising demand for premium delivery services: Consumers are increasingly demanding premium delivery services, such as white glove services, which offer a more convenient and personalized experience.
- Expansion of the home delivery market: The home delivery market is expanding, which is creating new opportunities for white glove services providers.
Driving Forces: What's Propelling the U.S. White Glove Services Market
- E-commerce Boom: The explosive growth of online retail fuels the demand for white-glove services, as consumers increasingly expect careful handling and premium delivery for their purchases.
- Premiumization of Delivery: Consumers are prioritizing convenience and peace of mind, leading to a surge in demand for high-end delivery solutions that go beyond basic shipping. White-glove services cater to this desire for a superior customer experience.
- Expanding Home Delivery Market: The expansion of home delivery across various sectors, from furniture and appliances to specialized equipment, creates significant opportunities for white-glove providers to offer specialized services like assembly, installation, and setup.
- Increased Disposable Income and Consumer Spending: Rising disposable incomes, particularly in affluent demographics, are directly contributing to higher demand for premium services like white-glove delivery, where cost is a secondary consideration to convenience and quality.
- Shifting Consumer Expectations: Modern consumers have higher expectations for delivery experiences. White-glove service providers are capitalizing on this trend by offering tailored solutions that meet and exceed these evolving standards.
Challenges and Restraints in the U.S. White Glove Services Market
- High cost: White glove services can be expensive, which can deter some customers from using them.
- Lack of awareness: Some consumers are not aware of white glove services, which can limit demand.
- Competition from other delivery services: White glove services face competition from other delivery services, such as standard shipping and freight forwarding.
Emerging Trends in U.S. White Glove Services
- Use of technology: White glove service providers are using technology to improve their operations and offer new services.
- Expansion into new markets: White glove service providers are expanding into new markets, such as the healthcare and automotive industries.
- Partnerships with retailers: White glove service providers are partnering with retailers to offer white glove services to their customers.
Growth Catalysts in the U.S. White Glove Services Industry
- Rising demand for e-commerce: The growth of e-commerce is driving demand for white glove services.
- Increasing consumer demand for premium delivery services: Consumers are increasingly demanding premium delivery services, such as white glove services.
- Expansion of the home delivery market: The expansion of the home delivery market is creating new opportunities for white glove services providers.
Market Segmentation: U.S. White Glove Services Analysis
Type
- Traditional
- Non-Traditional
Application
- Electronics Appliances
- Furniture
- Sports Equipment
- Others
End-user:
- residential
- commercial
- industrial.
Leading Players in the U.S. White Glove Services Market
- XPO Inc.
- SEKO Logistics
- United Parcel Service (UPS)
- Ryder System, Inc.
- J. B. Hunt Transport
- Werner Enterprises
- Fidelitone
- ICAT Logistics
- Aria Logistics
- Hub Group, Inc.
- TFI International Courier
- FedEx Corporation
- Deutsche Post AG (DHL)
Significant Developments in the U.S. White Glove Services Sector
Recent Industry Developments
- October 2023 – XPO announced the expansion of its service centre units in the U.S. The company announced it had broken ground on a new service centre facility in Lakeland, Florida. The facility will be constructed on approximately 8 acres of land and is expected to be operational in the second quarter of 2024.
- June 2023 – Ryder System, Inc. announced the expansion of its last-mile home delivery solutions at the Home Delivery World Conference 2023. The company’s last-mile segment offers various services, such as a 2-hour delivery window, room of choice, and white glove delivery, among others.
- November 2022 – UPS announced the acquisition of Bomi Group, an industry-leading multi-national healthcare logistics provider. Through the acquisition, the company’s healthcare unit, UPS Healthcare, will add temperature-controlled facilities in 14 countries and a workforce of 3,000 employees.
- April 2022 – Seko Logistics launched its e-commerce logistics unit to increase its international cross-border shipping, global fulfilment, heavyweight last-mile, returns, and e-commerce solutions. The company aims to deliver various end-to-end services from its facilities, such as heavyweight e-commerce shipping, last-mile delivery, and white glove delivery.
- January 2022 - Seko Logistics launched its e-commerce logistics unit to increase its international cross-border shipping, global fulfilment, heavyweight last-mile, returns, and e-commerce solutions. The company aims to deliver various end-to-end services from its facilities, such as heavyweight e-commerce shipping, last-mile delivery, and white glove delivery.
Comprehensive Coverage U.S. White Glove Services Market Report
- Market Overview:
- Executive Summary: A concise overview of the key findings and market trends.
- Drivers, Restraints, and Opportunities: A detailed analysis of the factors influencing market growth, including challenges and potential avenues for expansion.
- Market Size and Growth Projections: Comprehensive data and forecasts on market size, segmentation, and future growth potential.
- Competitive Landscape: An in-depth examination of key players, their market share, and competitive strategies.
- Pricing Strategies:
- Pricing Analysis by Service Type: A breakdown of pricing models across different white-glove service offerings.
- Competitive Pricing Dynamics: Analysis of pricing strategies employed by competitors and their impact on market share.
- Customer Value Proposition: Examination of how pricing aligns with the value delivered to customers.
- Decision-Maker Analysis (DROC):
- Identification of Key Decision-Makers: Profiling the individuals and organizations involved in purchasing decisions within the target market segments.
- Purchase Process and Criteria: Understanding the steps involved in the purchase process and the factors influencing buyer choices.
- Influence of Industry Trends on Decision-Making: Assessing how current market trends impact the decision-making process for white-glove services.
- Market Segmentation:
- Segmentation by End-User Industry: Analysis of market segments based on industry type, such as furniture, appliances, electronics, etc.
- Segmentation by Service Type (e.g., assembly, installation, maintenance): Detailed breakdown of the market by specific service offerings.
- Segmentation by Region: Geographic analysis of market performance across different regions of the U.S.
- Segmentation by Customer Size: Analysis of market segments based on customer size (e.g., residential vs. commercial).
- SWOT Analysis:
- Internal Analysis: Strengths and Weaknesses of key market players and the industry as a whole.
- External Analysis: Opportunities and Threats facing the U.S. white-glove services market.
- Implications for Market Strategy and Competitive Positioning: Recommendations for strategic planning based on the SWOT analysis.
- Additional Insights:
- Case Studies of Successful White Glove Services: Examples of successful business models and strategies.
- Best Practices for Delivering Exceptional Customer Experiences: Guidance on providing high-quality service and exceeding customer expectations.
- Emerging Trends and Innovations in the Market: Exploration of new technologies and evolving market dynamics.
- Regulatory Landscape: Overview of relevant regulations and compliance requirements.
Regional Insight
- U.S.
- Canada
- Mexico
Pricing Strategies
White glove services providers use a variety of pricing strategies, including:
- Flat rate pricing: This is a simple pricing strategy in which the customer pays a flat rate for the service, regardless of the distance travelled or the weight of the shipment.
- Tiered pricing: This pricing strategy divides customers into different tiers, with each tier paying a different rate for the service.
- Cost-plus pricing: This pricing strategy charges the customer the cost of the service plus a markup.
DROCs
The DROCs (Drivers of Revenue and Cost) in the U.S. white glove services market include:
- Revenue drivers: The key revenue drivers in the market include the growth in e-commerce sales, the increasing demand for premium delivery services, and the expansion of the home delivery market.
- Cost drivers: The key cost drivers in the market include the cost of labour, the cost of transportation, and the cost of insurance.
Swot Analysis
A SWOT analysis of the U.S. white glove services market is as follows:
- Strengths: The market is growing rapidly, driven by the growth in e-commerce sales and the increasing demand for premium delivery services.
- Weaknesses: The market is competitive, and white glove services can be expensive.
- Opportunities: The market is expanding into new markets, such as the healthcare and automotive industries.
- Threats: The market faces competition from other delivery services, such as standard shipping and freight forwarding.
U.S. White Glove Services Market REPORT HIGHLIGHTS
| Aspects | Details |
|---|---|
| Study Period | 2019-2033 |
| Base Year | 2024 |
| Estimated Year | 2025 |
| Forecast Period | 2025-2033 |
| Historical Period | 2019-2024 |
| Growth Rate | CAGR of 12.7% from 2019-2033 |
| Segmentation |
|
Table of Contents
- 1. Introduction
- 1.1. Research Scope
- 1.2. Market Segmentation
- 1.3. Research Methodology
- 1.4. Definitions and Assumptions
- 2. Executive Summary
- 2.1. Introduction
- 3. Market Dynamics
- 3.1. Introduction
- 3.2. Market Drivers
- 3.2.1. Growing Demand for Personalized and Premium Customer Delivery Experience to Drive Market Growth
- 3.3. Market Restrains
- 3.3.1. High Cost and Logistical Challenges May Hamper Market Growth
- 3.4. Market Trends
- 3.4.1. Rise of 3PL Services and Increasing Emphasis on Reducing the Environmental Impact of Logistics Operations is the Prominent Market Trend
- 4. Market Factor Analysis
- 4.1. Porters Five Forces
- 4.2. Supply/Value Chain
- 4.3. PESTEL analysis
- 4.4. Market Entropy
- 4.5. Patent/Trademark Analysis
- 5. U.S. White Glove Services Market Analysis, Insights and Forecast, 2019-2031
- 5.1. Market Analysis, Insights and Forecast - by Type
- 5.1.1. Traditional
- 5.1.2. Non-Traditional
- 5.2. Market Analysis, Insights and Forecast - by Application
- 5.2.1. Electronics Appliances
- 5.2.2. Furniture
- 5.2.3. Sports Equipment
- 5.2.4. Others
- 5.3. Market Analysis, Insights and Forecast - by Region
- 5.3.1. U.S.
- 5.1. Market Analysis, Insights and Forecast - by Type
- 6. Northeast U.S. White Glove Services Market Analysis, Insights and Forecast, 2019-2031
- 7. Southeast U.S. White Glove Services Market Analysis, Insights and Forecast, 2019-2031
- 8. Midwest U.S. White Glove Services Market Analysis, Insights and Forecast, 2019-2031
- 9. Southwest U.S. White Glove Services Market Analysis, Insights and Forecast, 2019-2031
- 10. West U.S. White Glove Services Market Analysis, Insights and Forecast, 2019-2031
- 11. Competitive Analysis
- 11.1. Market Share Analysis 2024
- 11.2. Company Profiles
- 11.2.1 XPO Inc. (U.S.)
- 11.2.1.1. Overview
- 11.2.1.2. Products
- 11.2.1.3. SWOT Analysis
- 11.2.1.4. Recent Developments
- 11.2.1.5. Financials (Based on Availability)
- 11.2.2 SEKO Logistics (U.S.)
- 11.2.2.1. Overview
- 11.2.2.2. Products
- 11.2.2.3. SWOT Analysis
- 11.2.2.4. Recent Developments
- 11.2.2.5. Financials (Based on Availability)
- 11.2.3 United Parcel Service (UPS) (U.S.)
- 11.2.3.1. Overview
- 11.2.3.2. Products
- 11.2.3.3. SWOT Analysis
- 11.2.3.4. Recent Developments
- 11.2.3.5. Financials (Based on Availability)
- 11.2.4 Ryder System Inc. (U.S.)
- 11.2.4.1. Overview
- 11.2.4.2. Products
- 11.2.4.3. SWOT Analysis
- 11.2.4.4. Recent Developments
- 11.2.4.5. Financials (Based on Availability)
- 11.2.5 J. B. Hunt Transport (U.S.)
- 11.2.5.1. Overview
- 11.2.5.2. Products
- 11.2.5.3. SWOT Analysis
- 11.2.5.4. Recent Developments
- 11.2.5.5. Financials (Based on Availability)
- 11.2.6 Werner Enterprises (U.S.)
- 11.2.6.1. Overview
- 11.2.6.2. Products
- 11.2.6.3. SWOT Analysis
- 11.2.6.4. Recent Developments
- 11.2.6.5. Financials (Based on Availability)
- 11.2.7 Fidelitone (U.S.)
- 11.2.7.1. Overview
- 11.2.7.2. Products
- 11.2.7.3. SWOT Analysis
- 11.2.7.4. Recent Developments
- 11.2.7.5. Financials (Based on Availability)
- 11.2.8 ICAT Logistics (U.S.)
- 11.2.8.1. Overview
- 11.2.8.2. Products
- 11.2.8.3. SWOT Analysis
- 11.2.8.4. Recent Developments
- 11.2.8.5. Financials (Based on Availability)
- 11.2.9 Aria Logistics (U.S.)
- 11.2.9.1. Overview
- 11.2.9.2. Products
- 11.2.9.3. SWOT Analysis
- 11.2.9.4. Recent Developments
- 11.2.9.5. Financials (Based on Availability)
- 11.2.10 Hub Group Inc. (U.S.)
- 11.2.10.1. Overview
- 11.2.10.2. Products
- 11.2.10.3. SWOT Analysis
- 11.2.10.4. Recent Developments
- 11.2.10.5. Financials (Based on Availability)
- 11.2.11 TFI International Courier (Canada)
- 11.2.11.1. Overview
- 11.2.11.2. Products
- 11.2.11.3. SWOT Analysis
- 11.2.11.4. Recent Developments
- 11.2.11.5. Financials (Based on Availability)
- 11.2.12 FedEx Corporation (U.S.)
- 11.2.12.1. Overview
- 11.2.12.2. Products
- 11.2.12.3. SWOT Analysis
- 11.2.12.4. Recent Developments
- 11.2.12.5. Financials (Based on Availability)
- 11.2.13 Deutsche Post AG (DHL) (Germany)
- 11.2.13.1. Overview
- 11.2.13.2. Products
- 11.2.13.3. SWOT Analysis
- 11.2.13.4. Recent Developments
- 11.2.13.5. Financials (Based on Availability)
- 11.2.1 XPO Inc. (U.S.)
List of Figures
- Figure 1: U.S. White Glove Services Market Revenue Breakdown (USD Billion, %) by Product 2024 & 2032
- Figure 2: U.S. White Glove Services Market Share (%) by Company 2024
List of Tables
- Table 1: U.S. White Glove Services Market Revenue USD Billion Forecast, by Region 2019 & 2032
- Table 2: U.S. White Glove Services Market Volume K Units Forecast, by Region 2019 & 2032
- Table 3: U.S. White Glove Services Market Revenue USD Billion Forecast, by Type 2019 & 2032
- Table 4: U.S. White Glove Services Market Volume K Units Forecast, by Type 2019 & 2032
- Table 5: U.S. White Glove Services Market Revenue USD Billion Forecast, by Application 2019 & 2032
- Table 6: U.S. White Glove Services Market Volume K Units Forecast, by Application 2019 & 2032
- Table 7: U.S. White Glove Services Market Revenue USD Billion Forecast, by Region 2019 & 2032
- Table 8: U.S. White Glove Services Market Volume K Units Forecast, by Region 2019 & 2032
- Table 9: U.S. White Glove Services Market Revenue USD Billion Forecast, by Country 2019 & 2032
- Table 10: U.S. White Glove Services Market Volume K Units Forecast, by Country 2019 & 2032
- Table 11: Northeast U.S. White Glove Services Market Revenue (USD Billion) Forecast, by Application 2019 & 2032
- Table 12: Northeast U.S. White Glove Services Market Volume (K Units) Forecast, by Application 2019 & 2032
- Table 13: Southeast U.S. White Glove Services Market Revenue (USD Billion) Forecast, by Application 2019 & 2032
- Table 14: Southeast U.S. White Glove Services Market Volume (K Units) Forecast, by Application 2019 & 2032
- Table 15: Midwest U.S. White Glove Services Market Revenue (USD Billion) Forecast, by Application 2019 & 2032
- Table 16: Midwest U.S. White Glove Services Market Volume (K Units) Forecast, by Application 2019 & 2032
- Table 17: Southwest U.S. White Glove Services Market Revenue (USD Billion) Forecast, by Application 2019 & 2032
- Table 18: Southwest U.S. White Glove Services Market Volume (K Units) Forecast, by Application 2019 & 2032
- Table 19: West U.S. White Glove Services Market Revenue (USD Billion) Forecast, by Application 2019 & 2032
- Table 20: West U.S. White Glove Services Market Volume (K Units) Forecast, by Application 2019 & 2032
- Table 21: U.S. White Glove Services Market Revenue USD Billion Forecast, by Type 2019 & 2032
- Table 22: U.S. White Glove Services Market Volume K Units Forecast, by Type 2019 & 2032
- Table 23: U.S. White Glove Services Market Revenue USD Billion Forecast, by Application 2019 & 2032
- Table 24: U.S. White Glove Services Market Volume K Units Forecast, by Application 2019 & 2032
- Table 25: U.S. White Glove Services Market Revenue USD Billion Forecast, by Country 2019 & 2032
- Table 26: U.S. White Glove Services Market Volume K Units Forecast, by Country 2019 & 2032
Methodology
Step 1 - Identification of Relevant Samples Size from Population Database
Step 2 - Approaches for Defining Global Market Size (Value, Volume* & Price*)
Top-down and bottom-up approaches are used to validate the global market size and estimate the market size for manufactures, regional segments, product, and application.
Note*: In applicable scenarios
Step 3 - Data Sources
Primary Research
- Web Analytics
- Survey Reports
- Research Institute
- Latest Research Reports
- Opinion Leaders
Secondary Research
- Annual Reports
- White Paper
- Latest Press Release
- Industry Association
- Paid Database
- Investor Presentations
Step 4 - Data Triangulation
Involves using different sources of information in order to increase the validity of a study
These sources are likely to be stakeholders in a program - participants, other researchers, program staff, other community members, and so on.
Then we put all data in single framework & apply various statistical tools to find out the dynamic on the market.
During the analysis stage, feedback from the stakeholder groups would be compared to determine areas of agreement as well as areas of divergence
Additionally, after gathering mixed and scattered data from a wide range of sources, data is triangulated and correlated to come up with estimated figures which are further validated through primary mediums or industry experts, opinion leaders.
Frequently Asked Questions
2. Which companies are prominent players in the U.S. White Glove Services Market?
Key companies in the market include XPO Inc. (U.S.), SEKO Logistics (U.S.), United Parcel Service (UPS) (U.S.), Ryder System, Inc. (U.S.), J. B. Hunt Transport (U.S.), Werner Enterprises (U.S.), Fidelitone (U.S.), ICAT Logistics (U.S.), Aria Logistics (U.S.), Hub Group, Inc. (U.S.), TFI International Courier (Canada), FedEx Corporation (U.S.), Deutsche Post AG (DHL) (Germany).
3. What are the main segments of the U.S. White Glove Services Market?
The market segments include Type, Application.
4. Can you provide details about the market size?
The market size is estimated to be USD 7.84 USD Billion as of 2022.
5. What are some drivers contributing to market growth?
Growing Demand for Personalized and Premium Customer Delivery Experience to Drive Market Growth.
6. What are the notable trends driving market growth?
Rise of 3PL Services and Increasing Emphasis on Reducing the Environmental Impact of Logistics Operations is the Prominent Market Trend.
7. Are there any restraints impacting market growth?
High Cost and Logistical Challenges May Hamper Market Growth.
8. Can you provide examples of recent developments in the market?
October 2023 – XPO announced the expansion of its service center units in the U.S. The company announced it had broken ground on a new service center facility in Lakeland, Florida. The facility will be constructed on approximately 8 acres of land and is expected to be operational in the second quarter of 2024.
9. What pricing options are available for accessing the report?
Pricing options include single-user, multi-user, and enterprise licenses priced at USD 2850, USD 3850, and USD 4850 respectively.
10. Is the market size provided in terms of value or volume?
The market size is provided in terms of value, measured in USD Billion and volume, measured in K Units.
11. Are there any specific market keywords associated with the report?
Yes, the market keyword associated with the report is "U.S. White Glove Services Market," which aids in identifying and referencing the specific market segment covered.
12. How do I determine which pricing option suits my needs best?
The pricing options vary based on user requirements and access needs. Individual users may opt for single-user licenses, while businesses requiring broader access may choose multi-user or enterprise licenses for cost-effective access to the report.
13. Are there any additional resources or data provided in the U.S. White Glove Services Market report?
While the report offers comprehensive insights, it's advisable to review the specific contents or supplementary materials provided to ascertain if additional resources or data are available.
14. How can I stay updated on further developments or reports in the U.S. White Glove Services Market?
To stay informed about further developments, trends, and reports in the U.S. White Glove Services Market, consider subscribing to industry newsletters, following relevant companies and organizations, or regularly checking reputable industry news sources and publications.