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Android CRM Software Strategic Roadmap: Analysis and Forecasts 2025-2033
Android CRM Software by Type (Web-based, Native apps), by Application (Customer data management, Interaction tracking, Marketing automation, Reporting and analytics), by North America (United States, Canada, Mexico), by South America (Brazil, Argentina, Rest of South America), by Europe (United Kingdom, Germany, France, Italy, Spain, Russia, Benelux, Nordics, Rest of Europe), by Middle East & Africa (Turkey, Israel, GCC, North Africa, South Africa, Rest of Middle East & Africa), by Asia Pacific (China, India, Japan, South Korea, ASEAN, Oceania, Rest of Asia Pacific) Forecast 2026-2034
Base Year: 2025
157 Pages
Android CRM Software Strategic Roadmap: Analysis and Forecasts 2025-2033
Android CRM Software Strategic Roadmap: Analysis and Forecasts 2025-2033
The Android CRM software market, valued at $2684.9 million in 2025, is experiencing robust growth driven by the increasing adoption of mobile-first strategies by businesses of all sizes. The proliferation of smartphones and the demand for accessible, real-time customer relationship management solutions are key catalysts. The market is segmented by deployment type (web-based and native apps) and application (customer data management, interaction tracking, marketing automation, and reporting & analytics). Native Android apps offer seamless integration with device functionalities, enhancing user experience and productivity. Web-based solutions provide accessibility across various devices but might lack the personalized features of native apps. Marketing automation functionalities within these CRMs are particularly attractive, allowing businesses to streamline processes and improve campaign effectiveness. The competitive landscape includes both established players like Salesforce and Oracle, and emerging niche providers like Keap and Thryv, catering to diverse business needs and budgets. Growth in the market is further fueled by the increasing need for improved customer engagement and data-driven decision-making. Regions like North America and Europe currently hold a significant market share, but rapid digitalization in Asia Pacific and other emerging economies presents substantial growth opportunities in the forecast period (2025-2033). The restraints on market growth could include concerns around data security and privacy, the complexities of integrating CRM systems with existing business infrastructure, and the potential for high implementation costs for smaller businesses.
Android CRM Software Market Size (In Billion)
7.5B
6.0B
4.5B
3.0B
1.5B
0
2.685 B
2025
3.088 B
2026
3.566 B
2027
4.130 B
2028
4.784 B
2029
5.540 B
2030
6.410 B
2031
The projected Compound Annual Growth Rate (CAGR) – while not explicitly provided – is likely to be in the range of 15-20% for the forecast period (2025-2033), reflecting the consistent market demand and technological advancements. This growth will be influenced by factors like improved cloud-based solutions, the integration of artificial intelligence (AI) and machine learning (ML) capabilities for enhanced personalization and predictive analytics within CRM platforms, and the expanding adoption of mobile CRM solutions across various industry verticals. The increasing demand for better customer service and improved sales efficiency is further expected to contribute to the market's growth. Successful players will be those who adapt to the evolving needs of the market by offering innovative features, user-friendly interfaces, and robust security measures.
Android CRM Software Company Market Share
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Android CRM Software Trends
The Android CRM software market, valued at $XX billion in 2024, is projected to reach $XXX billion by 2033, exhibiting a robust Compound Annual Growth Rate (CAGR) during the forecast period (2025-2033). This remarkable growth is fueled by the increasing adoption of Android devices globally, the rising need for efficient customer relationship management (CRM) solutions across diverse industries, and the continuous evolution of CRM functionalities to integrate seamlessly with Android ecosystems. The historical period (2019-2024) witnessed significant market expansion, driven primarily by small and medium-sized enterprises (SMEs) seeking affordable and accessible CRM solutions. However, the forecast period will likely see greater penetration into larger enterprises as cloud-based solutions become more sophisticated and reliable, addressing concerns about data security and scalability. The shift towards mobile-first strategies, coupled with the inherent flexibility and accessibility of Android devices, further bolsters the market's growth trajectory. Furthermore, increasing integration with other business applications, like marketing automation tools and e-commerce platforms, is expected to drive demand for feature-rich Android CRM software. The competitive landscape is dynamic, with both established players and emerging startups vying for market share through innovation in user interface, advanced analytics capabilities, and cost-effective pricing models. This report provides a comprehensive overview of the market, analyzing key trends, drivers, challenges, and opportunities for growth. Specific regional variations in adoption rates and technological advancements are also explored, offering insights into the market's multifaceted nature and future outlook.
Driving Forces: What's Propelling the Android CRM Software Market?
Several factors contribute to the burgeoning Android CRM software market. Firstly, the ever-increasing prevalence of Android smartphones and tablets provides a readily available platform for accessing CRM systems. This mobile accessibility empowers sales teams, customer support representatives, and even field service technicians to manage customer interactions and access crucial data from anywhere, anytime. Secondly, the growing demand for enhanced customer experience (CX) is driving the adoption of CRM solutions across industries. Businesses realize that effective CRM is essential for understanding customer preferences, personalizing interactions, and improving customer loyalty, ultimately boosting revenue and market share. Thirdly, the increasing affordability and accessibility of cloud-based CRM solutions, especially those tailored for Android, are democratizing access to sophisticated CRM capabilities for businesses of all sizes. This eliminates the need for substantial upfront investments in infrastructure and software licensing, making CRM a viable option even for startups and small businesses. Finally, the continuous evolution of CRM features, including integration with marketing automation, sales intelligence, and business analytics tools, is further enhancing the value proposition for businesses. The integration of AI and machine learning capabilities into Android CRM systems is poised to provide further significant benefits in terms of automated tasks, predictive analytics, and personalized customer engagement.
Challenges and Restraints in Android CRM Software
Despite its promising growth trajectory, the Android CRM software market faces certain challenges. Security concerns remain a significant hurdle, particularly as businesses handle sensitive customer data. Ensuring data privacy and protection against cyber threats is crucial for building trust and maintaining customer confidence. Another challenge relates to the fragmentation of the Android ecosystem. The variety of Android devices and versions can pose compatibility issues, demanding rigorous testing and optimization to guarantee seamless functionality across different platforms. Integration complexities also present a challenge. Seamless integration with existing business systems and applications is essential for optimal functionality, and achieving this can be technically demanding and time-consuming. Furthermore, the need for ongoing maintenance, updates, and training can represent a significant investment for businesses, particularly smaller ones with limited IT resources. Finally, competition from established players and the emergence of new innovative solutions necessitates continuous improvement and innovation to maintain market relevance and competitiveness.
Key Region or Country & Segment to Dominate the Market
The North American market is expected to hold a significant share of the global Android CRM software market throughout the forecast period due to high technological adoption rates, a robust digital economy, and a large base of businesses embracing CRM solutions for enhanced efficiency and customer engagement. Similarly, the European market shows promising growth, driven by increasing digitization across various sectors and the rising adoption of cloud-based solutions. Within market segments, web-based solutions are projected to dominate. This is driven by factors such as accessibility from any Android device with internet access, reduced costs associated with software installation and maintenance, and ease of scalability to accommodate business growth. The Customer Data Management application segment also holds a significant portion of the market, owing to the fundamental role of accurate and readily available customer information for effective CRM strategies. Businesses prioritize solutions capable of organizing and analyzing customer data to improve personalization efforts, targeted marketing campaigns, and overall customer satisfaction. While Native apps offer advantages such as offline functionality and enhanced performance, they typically require greater development effort and maintenance, hence the projected dominance of web-based solutions.
North America: High technological adoption, robust digital economy.
Customer Data Management: Fundamental role in effective CRM strategies.
Growth Catalysts in Android CRM Software Industry
The Android CRM software market is experiencing significant growth fueled by several key factors. The rising adoption of cloud-based solutions offers scalability and cost-effectiveness, making CRM accessible to businesses of all sizes. Simultaneously, the integration of AI and machine learning capabilities enhances data analysis and predictive capabilities, enabling personalized customer experiences and informed business decisions. The increasing demand for improved customer experience (CX) pushes businesses to adopt robust CRM tools for better customer engagement and satisfaction.
Leading Players in the Android CRM Software Market
This report provides a detailed analysis of the Android CRM software market, covering key trends, drivers, challenges, and opportunities. It includes market sizing and forecasting for the period 2019-2033, with a focus on the base year 2025 and the forecast period 2025-2033. The report also profiles leading players in the market, examining their strategies and market positions. Comprehensive analysis of key market segments by type (web-based, native apps), application (customer data management, interaction tracking, marketing automation, reporting and analytics), and region provides a granular understanding of the market dynamics. Finally, the report highlights future growth opportunities and strategic recommendations for stakeholders in the Android CRM software industry.
Android CRM Software Segmentation
1. Type
1.1. Web-based
1.2. Native apps
2. Application
2.1. Customer data management
2.2. Interaction tracking
2.3. Marketing automation
2.4. Reporting and analytics
Android CRM Software Segmentation By Geography
1. North America
1.1. United States
1.2. Canada
1.3. Mexico
2. South America
2.1. Brazil
2.2. Argentina
2.3. Rest of South America
3. Europe
3.1. United Kingdom
3.2. Germany
3.3. France
3.4. Italy
3.5. Spain
3.6. Russia
3.7. Benelux
3.8. Nordics
3.9. Rest of Europe
4. Middle East & Africa
4.1. Turkey
4.2. Israel
4.3. GCC
4.4. North Africa
4.5. South Africa
4.6. Rest of Middle East & Africa
5. Asia Pacific
5.1. China
5.2. India
5.3. Japan
5.4. South Korea
5.5. ASEAN
5.6. Oceania
5.7. Rest of Asia Pacific
Android CRM Software Regional Market Share
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Geographic Coverage of Android CRM Software
Higher Coverage
Lower Coverage
No Coverage
Android CRM Software REPORT HIGHLIGHTS
Aspects
Details
Study Period
2020-2034
Base Year
2025
Estimated Year
2026
Forecast Period
2026-2034
Historical Period
2020-2025
Growth Rate
CAGR of XX% from 2020-2034
Segmentation
By Type
Web-based
Native apps
By Application
Customer data management
Interaction tracking
Marketing automation
Reporting and analytics
By Geography
North America
United States
Canada
Mexico
South America
Brazil
Argentina
Rest of South America
Europe
United Kingdom
Germany
France
Italy
Spain
Russia
Benelux
Nordics
Rest of Europe
Middle East & Africa
Turkey
Israel
GCC
North Africa
South Africa
Rest of Middle East & Africa
Asia Pacific
China
India
Japan
South Korea
ASEAN
Oceania
Rest of Asia Pacific
Table of Contents
1. Introduction
1.1. Research Scope
1.2. Market Segmentation
1.3. Research Methodology
1.4. Definitions and Assumptions
2. Executive Summary
2.1. Introduction
3. Market Dynamics
3.1. Introduction
3.2. Market Drivers
3.3. Market Restrains
3.4. Market Trends
4. Market Factor Analysis
4.1. Porters Five Forces
4.2. Supply/Value Chain
4.3. PESTEL analysis
4.4. Market Entropy
4.5. Patent/Trademark Analysis
5. Global Android CRM Software Analysis, Insights and Forecast, 2020-2032
5.1. Market Analysis, Insights and Forecast - by Type
5.1.1. Web-based
5.1.2. Native apps
5.2. Market Analysis, Insights and Forecast - by Application
5.2.1. Customer data management
5.2.2. Interaction tracking
5.2.3. Marketing automation
5.2.4. Reporting and analytics
5.3. Market Analysis, Insights and Forecast - by Region
5.3.1. North America
5.3.2. South America
5.3.3. Europe
5.3.4. Middle East & Africa
5.3.5. Asia Pacific
6. North America Android CRM Software Analysis, Insights and Forecast, 2020-2032
6.1. Market Analysis, Insights and Forecast - by Type
6.1.1. Web-based
6.1.2. Native apps
6.2. Market Analysis, Insights and Forecast - by Application
6.2.1. Customer data management
6.2.2. Interaction tracking
6.2.3. Marketing automation
6.2.4. Reporting and analytics
7. South America Android CRM Software Analysis, Insights and Forecast, 2020-2032
7.1. Market Analysis, Insights and Forecast - by Type
7.1.1. Web-based
7.1.2. Native apps
7.2. Market Analysis, Insights and Forecast - by Application
7.2.1. Customer data management
7.2.2. Interaction tracking
7.2.3. Marketing automation
7.2.4. Reporting and analytics
8. Europe Android CRM Software Analysis, Insights and Forecast, 2020-2032
8.1. Market Analysis, Insights and Forecast - by Type
8.1.1. Web-based
8.1.2. Native apps
8.2. Market Analysis, Insights and Forecast - by Application
8.2.1. Customer data management
8.2.2. Interaction tracking
8.2.3. Marketing automation
8.2.4. Reporting and analytics
9. Middle East & Africa Android CRM Software Analysis, Insights and Forecast, 2020-2032
9.1. Market Analysis, Insights and Forecast - by Type
9.1.1. Web-based
9.1.2. Native apps
9.2. Market Analysis, Insights and Forecast - by Application
9.2.1. Customer data management
9.2.2. Interaction tracking
9.2.3. Marketing automation
9.2.4. Reporting and analytics
10. Asia Pacific Android CRM Software Analysis, Insights and Forecast, 2020-2032
10.1. Market Analysis, Insights and Forecast - by Type
10.1.1. Web-based
10.1.2. Native apps
10.2. Market Analysis, Insights and Forecast - by Application
10.2.1. Customer data management
10.2.2. Interaction tracking
10.2.3. Marketing automation
10.2.4. Reporting and analytics
11. Competitive Analysis
11.1. Global Market Share Analysis 2025
11.2. Company Profiles
11.2.1 Keap
11.2.1.1. Overview
11.2.1.2. Products
11.2.1.3. SWOT Analysis
11.2.1.4. Recent Developments
11.2.1.5. Financials (Based on Availability)
11.2.2 Zendesk
11.2.2.1. Overview
11.2.2.2. Products
11.2.2.3. SWOT Analysis
11.2.2.4. Recent Developments
11.2.2.5. Financials (Based on Availability)
11.2.3 Oracle
11.2.3.1. Overview
11.2.3.2. Products
11.2.3.3. SWOT Analysis
11.2.3.4. Recent Developments
11.2.3.5. Financials (Based on Availability)
11.2.4 Thryv
11.2.4.1. Overview
11.2.4.2. Products
11.2.4.3. SWOT Analysis
11.2.4.4. Recent Developments
11.2.4.5. Financials (Based on Availability)
11.2.5 FreeAgent CRM
11.2.5.1. Overview
11.2.5.2. Products
11.2.5.3. SWOT Analysis
11.2.5.4. Recent Developments
11.2.5.5. Financials (Based on Availability)
11.2.6 Salesforce
11.2.6.1. Overview
11.2.6.2. Products
11.2.6.3. SWOT Analysis
11.2.6.4. Recent Developments
11.2.6.5. Financials (Based on Availability)
11.2.7 Interchange Solutions
11.2.7.1. Overview
11.2.7.2. Products
11.2.7.3. SWOT Analysis
11.2.7.4. Recent Developments
11.2.7.5. Financials (Based on Availability)
11.2.8 Ontraport
11.2.8.1. Overview
11.2.8.2. Products
11.2.8.3. SWOT Analysis
11.2.8.4. Recent Developments
11.2.8.5. Financials (Based on Availability)
11.2.9 Top Producer Software
11.2.9.1. Overview
11.2.9.2. Products
11.2.9.3. SWOT Analysis
11.2.9.4. Recent Developments
11.2.9.5. Financials (Based on Availability)
11.2.10 Maximizer Services
11.2.10.1. Overview
11.2.10.2. Products
11.2.10.3. SWOT Analysis
11.2.10.4. Recent Developments
11.2.10.5. Financials (Based on Availability)
11.2.11 SugarCRM
11.2.11.1. Overview
11.2.11.2. Products
11.2.11.3. SWOT Analysis
11.2.11.4. Recent Developments
11.2.11.5. Financials (Based on Availability)
11.2.12 Copper
11.2.12.1. Overview
11.2.12.2. Products
11.2.12.3. SWOT Analysis
11.2.12.4. Recent Developments
11.2.12.5. Financials (Based on Availability)
11.2.13 Claritysoft CRM
11.2.13.1. Overview
11.2.13.2. Products
11.2.13.3. SWOT Analysis
11.2.13.4. Recent Developments
11.2.13.5. Financials (Based on Availability)
11.2.14 LeadMaster
11.2.14.1. Overview
11.2.14.2. Products
11.2.14.3. SWOT Analysis
11.2.14.4. Recent Developments
11.2.14.5. Financials (Based on Availability)
11.2.15 CreamSoda
11.2.15.1. Overview
11.2.15.2. Products
11.2.15.3. SWOT Analysis
11.2.15.4. Recent Developments
11.2.15.5. Financials (Based on Availability)
11.2.16 iHomefinder
11.2.16.1. Overview
11.2.16.2. Products
11.2.16.3. SWOT Analysis
11.2.16.4. Recent Developments
11.2.16.5. Financials (Based on Availability)
11.2.17 Quickbase
11.2.17.1. Overview
11.2.17.2. Products
11.2.17.3. SWOT Analysis
11.2.17.4. Recent Developments
11.2.17.5. Financials (Based on Availability)
11.2.18 Workbooks
11.2.18.1. Overview
11.2.18.2. Products
11.2.18.3. SWOT Analysis
11.2.18.4. Recent Developments
11.2.18.5. Financials (Based on Availability)
11.2.19 Lead Docket
11.2.19.1. Overview
11.2.19.2. Products
11.2.19.3. SWOT Analysis
11.2.19.4. Recent Developments
11.2.19.5. Financials (Based on Availability)
11.2.20 BoomTown
11.2.20.1. Overview
11.2.20.2. Products
11.2.20.3. SWOT Analysis
11.2.20.4. Recent Developments
11.2.20.5. Financials (Based on Availability)
11.2.21
11.2.21.1. Overview
11.2.21.2. Products
11.2.21.3. SWOT Analysis
11.2.21.4. Recent Developments
11.2.21.5. Financials (Based on Availability)
List of Figures
Figure 1: Global Android CRM Software Revenue Breakdown (million, %) by Region 2025 & 2033
Figure 2: North America Android CRM Software Revenue (million), by Type 2025 & 2033
Figure 3: North America Android CRM Software Revenue Share (%), by Type 2025 & 2033
Figure 4: North America Android CRM Software Revenue (million), by Application 2025 & 2033
Figure 5: North America Android CRM Software Revenue Share (%), by Application 2025 & 2033
Figure 6: North America Android CRM Software Revenue (million), by Country 2025 & 2033
Figure 7: North America Android CRM Software Revenue Share (%), by Country 2025 & 2033
Figure 8: South America Android CRM Software Revenue (million), by Type 2025 & 2033
Figure 9: South America Android CRM Software Revenue Share (%), by Type 2025 & 2033
Figure 10: South America Android CRM Software Revenue (million), by Application 2025 & 2033
Figure 11: South America Android CRM Software Revenue Share (%), by Application 2025 & 2033
Figure 12: South America Android CRM Software Revenue (million), by Country 2025 & 2033
Figure 13: South America Android CRM Software Revenue Share (%), by Country 2025 & 2033
Figure 14: Europe Android CRM Software Revenue (million), by Type 2025 & 2033
Figure 15: Europe Android CRM Software Revenue Share (%), by Type 2025 & 2033
Figure 16: Europe Android CRM Software Revenue (million), by Application 2025 & 2033
Figure 17: Europe Android CRM Software Revenue Share (%), by Application 2025 & 2033
Figure 18: Europe Android CRM Software Revenue (million), by Country 2025 & 2033
Figure 19: Europe Android CRM Software Revenue Share (%), by Country 2025 & 2033
Figure 20: Middle East & Africa Android CRM Software Revenue (million), by Type 2025 & 2033
Figure 21: Middle East & Africa Android CRM Software Revenue Share (%), by Type 2025 & 2033
Figure 22: Middle East & Africa Android CRM Software Revenue (million), by Application 2025 & 2033
Figure 23: Middle East & Africa Android CRM Software Revenue Share (%), by Application 2025 & 2033
Figure 24: Middle East & Africa Android CRM Software Revenue (million), by Country 2025 & 2033
Figure 25: Middle East & Africa Android CRM Software Revenue Share (%), by Country 2025 & 2033
Figure 26: Asia Pacific Android CRM Software Revenue (million), by Type 2025 & 2033
Figure 27: Asia Pacific Android CRM Software Revenue Share (%), by Type 2025 & 2033
Figure 28: Asia Pacific Android CRM Software Revenue (million), by Application 2025 & 2033
Figure 29: Asia Pacific Android CRM Software Revenue Share (%), by Application 2025 & 2033
Figure 30: Asia Pacific Android CRM Software Revenue (million), by Country 2025 & 2033
Figure 31: Asia Pacific Android CRM Software Revenue Share (%), by Country 2025 & 2033
List of Tables
Table 1: Global Android CRM Software Revenue million Forecast, by Type 2020 & 2033
Table 2: Global Android CRM Software Revenue million Forecast, by Application 2020 & 2033
Table 3: Global Android CRM Software Revenue million Forecast, by Region 2020 & 2033
Table 4: Global Android CRM Software Revenue million Forecast, by Type 2020 & 2033
Table 5: Global Android CRM Software Revenue million Forecast, by Application 2020 & 2033
Table 6: Global Android CRM Software Revenue million Forecast, by Country 2020 & 2033
Table 7: United States Android CRM Software Revenue (million) Forecast, by Application 2020 & 2033
Table 46: Rest of Asia Pacific Android CRM Software Revenue (million) Forecast, by Application 2020 & 2033
Methodology
Step 1 - Identification of Relevant Samples Size from Population Database
Step 2 - Approaches for Defining Global Market Size (Value, Volume* & Price*)
Top-down and bottom-up approaches are used to validate the global market size and estimate the market size for manufactures, regional segments, product, and application.
Note*: In applicable scenarios
Step 3 - Data Sources
Primary Research
Web Analytics
Survey Reports
Research Institute
Latest Research Reports
Opinion Leaders
Secondary Research
Annual Reports
White Paper
Latest Press Release
Industry Association
Paid Database
Investor Presentations
Step 4 - Data Triangulation
Involves using different sources of information in order to increase the validity of a study
These sources are likely to be stakeholders in a program - participants, other researchers, program staff, other community members, and so on.
Then we put all data in single framework & apply various statistical tools to find out the dynamic on the market.
During the analysis stage, feedback from the stakeholder groups would be compared to determine areas of agreement as well as areas of divergence
Additionally, after gathering mixed and scattered data from a wide range of sources, data is triangulated and correlated to come up with estimated figures which are further validated through primary mediums or industry experts, opinion leaders.
Frequently Asked Questions
1. What is the projected Compound Annual Growth Rate (CAGR) of the Android CRM Software?
The projected CAGR is approximately XX%.
2. Which companies are prominent players in the Android CRM Software?
Key companies in the market include Keap, Zendesk, Oracle, Thryv, FreeAgent CRM, Salesforce, Interchange Solutions, Ontraport, Top Producer Software, Maximizer Services, SugarCRM, Copper, Claritysoft CRM, LeadMaster, CreamSoda, iHomefinder, Quickbase, Workbooks, Lead Docket, BoomTown, .
3. What are the main segments of the Android CRM Software?
The market segments include Type, Application.
4. Can you provide details about the market size?
The market size is estimated to be USD 2684.9 million as of 2022.
5. What are some drivers contributing to market growth?
N/A
6. What are the notable trends driving market growth?
N/A
7. Are there any restraints impacting market growth?
N/A
8. Can you provide examples of recent developments in the market?
N/A
9. What pricing options are available for accessing the report?
Pricing options include single-user, multi-user, and enterprise licenses priced at USD 4480.00, USD 6720.00, and USD 8960.00 respectively.
10. Is the market size provided in terms of value or volume?
The market size is provided in terms of value, measured in million.
11. Are there any specific market keywords associated with the report?
Yes, the market keyword associated with the report is "Android CRM Software," which aids in identifying and referencing the specific market segment covered.
12. How do I determine which pricing option suits my needs best?
The pricing options vary based on user requirements and access needs. Individual users may opt for single-user licenses, while businesses requiring broader access may choose multi-user or enterprise licenses for cost-effective access to the report.
13. Are there any additional resources or data provided in the Android CRM Software report?
While the report offers comprehensive insights, it's advisable to review the specific contents or supplementary materials provided to ascertain if additional resources or data are available.
14. How can I stay updated on further developments or reports in the Android CRM Software?
To stay informed about further developments, trends, and reports in the Android CRM Software, consider subscribing to industry newsletters, following relevant companies and organizations, or regularly checking reputable industry news sources and publications.
Android CRM Software