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Consumer Discretionary

The UK Supreme Court is currently embroiled in a landmark appeal concerning whether car dealers owe a fiduciary duty to their customers when arranging motor finance agreements. This case has significant implications for the motor finance industry, potentially involving billions of pounds in compensation if the Supreme Court upholds previous rulings. At the heart of the issue is whether car dealers, acting as credit brokers, have a legal obligation to prioritize customers' interests over their own when securing finance deals.
A fiduciary duty is a legal obligation that requires a party to act solely in the best interests of another party. In the context of car finance, this would mean that dealers must ensure they are acting in the customer's best interest when selecting lenders and agreeing on finance terms. The Court of Appeal previously ruled that dealers do owe a fiduciary duty, a decision that has sent shockwaves through the industry.
The Supreme Court hearing began on April 1, 2025, with lawyers for lenders arguing that car dealers do not owe a fiduciary duty to customers. Mark Howard KC, representing Firstrand Bank, noted that dealers' roles are comparable to those of shop assistants or sommeliers, who do not have a legal responsibility to find the best deals for customers[1][2]. The Financial Conduct Authority (FCA), acting as an intervener, expressed concerns that the Court of Appeal's approach might have gone too far in treating dealers as fiduciaries[1][2].
If the Supreme Court upholds the Court of Appeal's decision, it could lead to significant financial repercussions for lenders, with estimates suggesting potential compensation of up to £30 billion[1]. This scenario has already led to major banks setting aside substantial provisions; Lloyds Bank has allocated £1.2 billion, while Close Brothers has reserved £165 million[1].
The Consumer Credit Act 1974 provides mechanisms for addressing unfair credit relationships, which could be pivotal in determining whether lenders are liable for failing to disclose commissions adequately[3][5]. The FCA's oversight and potential rule changes are crucial in ensuring consumer protection and transparency in motor finance.
The Supreme Court's decision will provide much-needed clarity on car dealers' obligations. Whether car dealers owe a fiduciary duty or not, the outcome will reshape the motor finance sector's practices and potentially prompt significant legal and regulatory changes to safeguard consumer interests.