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Health Care

India's Healthcare Crisis: Rising Costs Force Even Insured to Skip Treatment

Health Care

8 months agoMRF Publications

India's

Title: Rising Medical Costs in India Force Even the Insured to Skip Critical Treatment: A Healthcare Affordability Crisis Unfolding

The Steep Rise of Healthcare Costs in India

India is currently facing a healthcare affordability crisis, with medical costs rising sharply and pushing even insured individuals to forgo essential treatment. According to Aon's Global Medical Trend Rates Report 2025, healthcare expenses in India are projected to grow by 13% this year—significantly higher than the global average of 10% and the previous year's 12% increase[1]. This surge is driven by escalating hospitalisation rates, the adoption of advanced medical treatments, and a shortage of quality healthcare infrastructure and professionals.

Insured Indians Still Skipping Treatment Due to Costs

A recent report by GOQii, titled India Fit Report 2025, highlights a troubling trend: nearly one in five Indians is skipping or delaying necessary medical care because of cost concerns, despite having health insurance coverage[2][3]. The survey of over 2,000 individuals and analysis of data from 6 million users reveals that 36% of insured respondents have reduced doctor visits, citing high out-of-pocket expenses even after insurance benefits. This indicates a significant erosion in the effectiveness of current health insurance schemes.

Key Findings at a Glance:

  • 71% of respondents report skyrocketing healthcare costs[2][3].
  • Around 20% have foregone essential medical treatment due to financial constraints[2][3].
  • 36% of insured individuals admitted to cutting back on doctor visits despite coverage[2][3].
  • Chronic and lifestyle diseases like high blood pressure (48.7%), diabetes (39%), and cholesterol (24%) are highly prevalent[2][3].
  • The unhealthy population rose by 3.84% in the past year, with a wider health gender gap: 64% of women classified as unhealthy versus 40% of men[3].

Factors Fueling Healthcare Inflation in India

Several critical factors are contributing to the relentless rise in healthcare costs:

  • Increasing burden of chronic illnesses: Cardiovascular diseases, hypertension, diabetes, and cancer require ongoing, costly treatment[1][2].
  • Advanced medical technologies and innovative treatments: The growing use of biologics and high-end therapies improve outcomes but increase expenses[1].
  • Healthcare infrastructure gaps: Limited quality infrastructure and a shortage of skilled medical professionals drive up service costs[1].
  • Rising insurance premiums: Premiums are increasing due to higher claims frequency and inflated hospital bills, creating a vicious cycle of cost escalation[1][5].
  • Out-of-pocket expenses remain high: Despite insurance, many families pay substantial amounts themselves, often leading to debt or asset sales[2][3].

The Fallout: Financial and Health Impacts on Indian Households

The implications of rising medical costs go beyond finances, touching every aspect of families' lives:

  • Delayed or skipped treatments: Patients ration medicines like insulin, postpone surgeries, and avoid doctor consultations to save money[2][3].
  • Financial distress: Many insured households resort to selling assets or taking loans to meet healthcare expenses[2][3].
  • Worsening health outcomes: With treatment delays and poor disease management, the overall health of the population is deteriorating, especially among women[3].
  • Loss of trust in insurance: Frequent claim denials, restrictive policy exclusions, and inadequate coverage have caused many to doubt the value of health insurance[2].

Calls for Urgent Healthcare Reform

The India Fit Report 2025 urges comprehensive reforms to address this "silent emergency":

  • Broaden and deepen insurance coverage: Policies need to offer wider protection, including for chronic diseases and pre-existing conditions[3].
  • Focus on preventive healthcare: Encouraging wellness programs, lifestyle changes, and early screening can reduce long-term costs and disease burden[3].
  • Government intervention: 60% of survey respondents advocate for stronger government regulation on healthcare pricing to curb runaway expenses[2][3].
  • Use of technology: Integration of AI, digital health coaching, and wearable devices can make care more affordable and accessible[3].
  • Innovative insurance models: Wellness-linked insurance plans that reward healthy behaviour are gaining popularity, with 54% respondents showing interest[2].

How Employers and Insurers Are Responding

With healthcare inflation outpacing general inflation, employers and insurers are under pressure to keep medical benefits sustainable:

  • Customizable healthcare benefits: Offering flexible plans tailored to employee needs helps contain costs[1].
  • Promotion of wellness programs: Preventive care initiatives aim to lower claims and hospital visits[1][2].
  • Partnerships with cost-effective providers: Collaborations with affordable healthcare networks help reduce expenses[1].
  • Regulatory changes: IRDAI’s reduction of waiting periods for pre-existing conditions from four to three years improves insurance accessibility but adds to insurers' cost pressure[5].

Despite such efforts, experts expect premiums to rise 10-15% in 2025 due to claims inflation, chronic disease burdens, and hospital cost inflation[5]. The high GST on premiums (18%) continues to be a challenge for affordability.

The Way Forward: Ensuring Health Is a Right, Not a Privilege

The ongoing healthcare affordability crisis in India highlights the urgent need to rewrite the rules of healthcare access. As Vishal Gondal, GOQii’s CEO, emphasized, “The rising cost of healthcare is not just a statistic—it’s a silent emergency unfolding in households across India.” To combat this crisis, a multipronged approach involving government policy reform, insurance innovation, preventive healthcare, and technological integration is vital.

Summary of Recommended Actions:

  • Expand insurance coverage inclusively and equitably.
  • Strengthen regulations to control medical pricing.
  • Promote preventive health and lifestyle management.
  • Leverage technology for affordable diagnostics and care.
  • Foster wellness-linked insurance models to encourage healthier populations.

Only through such comprehensive measures can India hope to make quality healthcare affordable and accessible for all, protecting millions from the dual threats of poor health and financial hardship.


In conclusion, rising medical costs are no longer just a concern for the uninsured; even insured Indians face the challenge of skipping critical treatments due to unaffordable expenses. With pressures mounting on patients, families, employers, insurers, and policymakers alike, tackling healthcare inflation is the defining health challenge India must overcome in 2025 and beyond.

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