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Energy

The Government e-Marketplace (GeM) has marked a significant milestone by facilitating the hiring of over 1 million manpower resources for government organizations in the fiscal year 2024-25. This achievement underscores GeM's crucial role in modernizing public procurement processes, ensuring transparency, compliance, and operational efficiency. Established in 2016, GeM has transformed the landscape of government procurement, providing a seamless digital platform for hiring outsourced resources.
GeM is an innovative public procurement platform designed to provide government buyers with an end-to-end digital marketplace. Initially focused on goods procurement, GeM expanded its services in 2019-20 to include manpower hiring, cab hiring, security services, and cleaning and sanitation services[1][2]. Today, it offers more than 330 services, ranging from basic needs to complex offerings like drone services, AR/VR services, cloud services, and cybersecurity services[1][3].
The milestone of hiring over 1 million manpower resources highlights the growing trust and adoption of GeM across government organizations. This achievement demonstrates GeM's commitment to streamlining the hiring process while ensuring strict labor compliance through comprehensive service level agreements (SLAs)[2][3]. CEO of GeM, Ajay Bhadoo, emphasized that GeM's manpower outsourcing service simplifies hiring for government organizations while maintaining statutory requirements[1][2].
GeM's manpower outsourcing service is built around a robust framework that provides several benefits to government buyers:
Diverse Role Options: GeM allows the hiring of various skilled and unskilled roles such as security personnel, horticulture staff, multi-tasking staff, data entry operators, and facility management professionals[1][3].
Compliance and Transparency: The platform ensures strict labor compliance and transparency in pricing models, including options for minimum wages and fixed remuneration[4].
Service Provider Network: Over 33,000 service providers are registered on GeM, enabling buyers to select manpower based on diverse criteria like skills, profiles, educational qualifications, and experience[4].
Technical and Specialized Services: Beyond basic services, GeM offers specialized role categories and complex services that address specific government needs, further enhancing its utility[3].
The expansion of GeM's services has significantly impacted public procurement, making it more efficient and accessible. By leveraging digital technology, GeM has:
Modernized Procurement Processes: GeM has shifted traditional procurement methods to a digital platform, increasing efficiency and reducing administrative burdens[3].
Promoted Transparency and Accountability: The platform ensures all transactions are clearly documented and adhere to statutory requirements, enhancing accountability and trust in government procurement[5].
Empowered Small and Medium Service Providers: With a large network of registered service providers, GeM offers opportunities for small and medium enterprises to participate in government contracts, fostering economic growth[3].
As GeM continues to evolve, it faces both opportunities and challenges:
Expansion of Services: GeM plans to continue expanding its service portfolio, potentially incorporating new technologies and services that can cater to emerging government needs[1].
Operational Efficiency: Maintaining operational efficiency and ensuring that all transactions comply with labor laws will remain crucial for GeM’s continued success[3].
User Adoption: Encouraging more government organizations to utilize GeM's services will be key to further increasing its impact and reach[5].
The achievement of hiring over 1 million manpower resources through GeM in 2024-25 marks a significant step towards modernizing and streamlining government procurement processes. As GeM continues to evolve, it is poised to play an even more pivotal role in transforming how government organizations source and manage outsourced resources, contributing to a more efficient, transparent, and compliant public procurement ecosystem.
Key Benefits of GeM:
Key Statistics:
This milestone reflects GeM's commitment to a more accountable and technology-driven procurement process, underlining its potential to further revolutionize government hiring practices in the future.